Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

All payments are accepted even cash on delivery. Any cash on delivery may have an extra charge depending on milage.

How long will delivery take?

2-4 business days. Sometimes longer if shipped around or during the holidays. We will let you ow if any shipping changes.

How secure is shopping in the Online Shop? Is my data protected?

Shopping with us online is very secure. We take extra precautions with handing each customer information.

What exactly happens after ordering?

A confirmation of order will be sent to your email. You will also reciee shipping information.

Do I receive an invoice for my order?

No. You will receive a reciept

Send us an email

chateaubelladonah@zoho.com